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Monthly Archives: March 2012

Free Life Science Marketing

Free Life Science Marketing.Need to do a product launch on a shoestring budget? Is your ad budget almost expended but you wish you could do more? Don’t start worrying quite yet… There’s a few avenues to leverage FREE life science marketing that you can take advantage of at just about any time. All you need is some content.

Protocol Submissions.

While there are other sites that allow you to upload protocols, the one that carries the most weight is likely Nature Protocol Exchange. You get the gravitas of the Nature name, their signature online look and feel, and protocols are generally posted very quickly. While the benefits are a far cry from that of an actual peer-reviewed methods paper, posting protocols online is easy, relatively fast, and free. Similarly, Nature Methods has a section for suppliers to post application notes.

Press Releases

Have company news? There’s a whole host of sites out there that will either allow you to submit life science press releases directly or through an editor. LabGrab is a personal favorite, and of course there’s our own LifeSciPR, but that’s just a small sampling. More traditional “news” sites such as Lab Equipment Magazine or GEN will often accept news as well, as will many other laboratory and life science news sites. Getting a release published in a printed publication often costs money, however doing so isn’t important. There’s also a huge amount of free press release sites, but unless they’re targeted to the right audience their value is marginal at best.

Similarly, many relevant websites and publications will accept new product news as well. There are even some life science forums that allow companies to post information on new products and services.

When posting press releases or other news items, don’t forget to link back to your company or product website for a little SEO kick!

Blogging

Have content, will write? When done well, blogging is great for both branding and SEO. You have an opportunity to project your company’s expertise in relevant areas by writing and publishing great content, and there’s no limit to how much you do so! Does your life science company’s website not have a blog? Don’t know how to install one? Don’t worry about it! Start up a WordPress blog and you can port it over to your own site later. If you write really good content of a solid length, consider eschewing the blog post and submitting it to a relevant online & print publication instead (again, I’ll use Laboratory Equipment Magazine and GEN as examples.)

Social Media

Many social media channels are readily adaptable to life science marketing use. Our favorites are Twitter and LinkedIn. On both, users effectively tell you what their interests are. LinkedIn is particularly good because of groups. You can read more on using LinkedIn for life science marketing here.

The aforementioned methods are far from comprehensive. For instance, if you’re not lacking in time but are lacking in money, you could write white papers, which are a great way to generate leads. Depending on the price and nature of your product, and assuming you’re both a little more sales oriented and sell in the US, you could search the NIH RePORT database for prospects for highly targeted cold calling and cold e-mailing.

While we would never recommend trying to base your marketing around free methods alone, they can be used to stretch a budget or just get a little extra publicity. If you have more time than money, then the above methods can be a very productive way to boost your life science marketing efforts.

"Need to stretch a life science marketing budget? BioBM can help you identify the best ways for you to get the most out of a limited budget and start generating the demand necessary to get your business rolling. Contact us to discuss your situation and we’ll let you know if we can help."

Website Entry Points & SEO

Life science SEO - entry pointsSomewhat recently, another life science marketing agency (who shall remain anonymous), wrote that “No one ‘peruses’ websites from the homepage anymore. Sites need to be optimized to have an infinite number of ‘front doors’.” They’re largely correct on the first part – many users today will find your web content via search or other avenues which will lead them to an entry point that is not your homepage. However, the claim that every page should be a “front door” is flat-out wrong. If you’re not controlling the entry points to your website, you need a good dash of … SEO.

SEO, despite its name, isn’t all about simply ranking our website higher in the search engine rankings. Another crucial component of SEO is controlling which one of your website’s pages will show up highest for any given search term. Life science companies need to not only assess what terms they want to optimize for, but what content they want searchers for those terms to find. The best SEO plan is the one that executes on both of these factors.

The most basic tool for life science SEO is the landing page. Landing pages are single web pages that are designed to provide highly targeted content for a particular purpose. In the context of SEO, landing pages are often “one-way” pages designed to be content-rich on a particular topic, pulling in searchers for that term. Targeted audiences might be for a particular type or class of product, researchers using a particular type of sample or organism, or scientists looking to perform a specific type of analysis. Often the content of landing pages is too specific to make sense having on the more general sections of your website, but provide information that is highly relevant to your audience.

Landing pages are just one tool in the life science SEO toolbox, however. There are many other methods to control entry to your website, and not all of them even occur on your own site. For example, there are ways of “donating” SEO from one page to another. There are ways of creating super-effective landing pages outside your main website, then using those to drive traffic back to your site. The list of tools in the toolbox goes on…

Your website is not simply at the mercy of the search engines. Search engine optimization can be used to not only improve search rankings, but also to channel search traffic through specific paths and optimize how viewers interact with your website. Your website is your most important internet marketing tool, and controlling entry points is a key factor in wielding that tool properly.

"Do you know how life scientists are accessing your web content? Are you certain that you’re delivering the right messages to each segment of your audience? If not, it may be time to discuss how BioBM Consulting can help transform your life science internet marketing into a highly efficient demand generator for your company. Contact us. We’re always happy to talk."

Products With Purpose

Products with purpose.Life science companies, and indeed companies in many industries, often get caught up in thinking about their products or services in terms of their features and benefits. Customers are often grouped by demographics. This type of thinking, however, often doesn’t lead to the best solutions for your customers needs.

There is a common saying that circulates among business and marketing aficionados (that I believe originated from a Harvard business professor) that no one wants a quarter inch drill – they want a quarter inch hole. If there was a tool to perform the task of making a quarter inch hole that was better suited to the job than a quarter inch drill, people would use it. Despite that, most companies selling drills focus their marketing on the drill, not the holes that the drill produces. When not focusing on the tool, many marketers focus on the customer or the market – trying to segment them into demographic baskets based on any of a wide number of criteria.

What doesn’t get the necessary amount of focus is the job that needs to be done. While life science companies actually do a better job of this than companies in many other industries, many life science marketers still lose sight of the purpose of the tool. No scientist has an inherent need for a thermal cycler. What the scientist needs is more copies of a genetic sequence. The thermal cycler manufacturer that will be positioned to have the highest ROI is the one that understands that and focuses on the job that needs to be done – amplification of DNA.

I won’t spend any more time on this topic because I don’t believe there is an epidemic lack of focus on the jobs that life science tools are meant to perform. However, there are many exceptions, and there have been many instances when a life science marketer or an entire company lost focus on the job that needed to be done and placed a highly disproportionate amount of focus on the product or the customer. Be sure you’re not the one that loses focus. Ask yourself on occasion what the jobs are that your products and services are being “hired” to perform. If you don’t have a solid answer, or if you’re not basing decisions on that answer, then it may be time to refocus.

"Is your product development not producing the blockbuster results that it should? Alternatively, do you have great products but your life science marketing just isn’t producing results? In both situations, BioBM is the solution. BioBM helps life science tool companies identify and validate marketplace needs, as well as develop and market solutions. When you’re ready to talk about ways to grow your business, contact us Our consultants are ready to help you succeed."

The Power of Targeting

Life science marketers most often ignore a critical phase of the buying cycle - when scientists aren't in the buying cycle at all.Consider this seemingly obvious statement: the reason your life science company can sell products or services to scientists is because they have needs. These needs, in turn, create demand for solutions. Life science marketing is the tool by which we identify those needs and pair them with the solutions we offer. However, scientists don’t want you to solve any old problem, they want you to solve their problem. The closer you can get to conveying a solution to an individual scientist’s particular problem, the closer you’ll be to generating a lead and / or making a sale.

Yet how close to solving specific problems are life science marketers really getting? It is very common to see the same message sent repeatedly across different channels to different audiences. Even on life science company websites, where it is very easy to customize lots of content for specific needs, we most often see an incredible lack of targeting. While non-targeted messages still drive product and brand awareness, they do ensure that prospective customers will think of your products or brands on their own when a need is recognized (some more information on that topic can be found here). Therefore, a lot of marketing is effectively going to waste because it’s not the right message, and in many cases not delivered at the right time. The right message is the one that matches needs with what you have to offer.

Only a certain amount of market segmentation is practical. With too much segmentation, you end up tailoring messages and solutions to extremely small, niche audiences and going beyond the point of diminishing returns. However, few life science marketers have that problem. The far more common problem is leaving too much on the table – not segmenting the audience enough.

For example: If you’re going to be growing a cell line, ultimately you don’t care how well an arbitrary cell line grows on a given surface. You want to know if your cells, or at least highly similar cells, grow well on that surface. Life scientists do a ton of cell culture. The research component of the cell culture market (as opposed to cell therapeutics) is estimated to be worth about $600m, and we estimate the plasticware component of that alone to be almost 60% of that. That means about $350m are being spent by research laboratories just on cell culture plastics. That’s a very large market – about half the size of the market for sequencing instruments. And while there are many cell lines, there are certainly a lot of popular cell lines out there. But even for those popular cell lines, go around to the websites of manufacturers of cell culture plasticware and see how many provide information on the use of the popular cell lines with their plasticware. Look for application notes, data, protocols, anything. Chances are you won’t find it.

Scientists don’t want to waste their time trying solutions that may have worked for someone else who has a different application. They want solutions to their specific problems. The closer you come to demonstrating that your products will solve their particular problems, the closer you’ll be to generating a lead or a sale.

"Is your life science marketing focused enough? Would being more targeted improve your marketing communications and generate more sales? Probably. The question is how do you effectively develop and execute a plan to become more targeted without requiring a massive increase in marketing efforts. BioBM has the answers. If you’d like to learn more, contact us."