logo

Tag : CPC

Avoid CPM Run of Site Ads

Not all impressions are created equal.

We don’t think about run of site (ROS) ads frequently as we don’t often use them. We try to be very intentional with our targeting. However, we recently had an engagement where we were asked to design ads for a display campaign on a popular industry website. The goal of the campaign was brand awareness (also something to avoid, but that’s for another post). The client was engaging with the publisher directly. We recommended the placement, designed the ads, and provided them to the client, figuring that was a done job. The client later returned to us to ask for more ad sizes because the publisher came back to them suggesting run of site ads because the desired placement was not available.

Some background for those less familiar with display advertising

If you are familiar with placement-based display advertising, you can skip this whole section. For the relative advertising novices, I’ll explain a little about various ad placements, their nomenclature, and how ads are priced.

An ad which is much wider than it is tall is generally referred to as a billboard, leaderboard, or banner ad. These are referred to as such because their placement on webpages is often near the top, although that is far from universally true, and even where it is true they often appear lower on the page as well. In our example on the right, which is a zoomed-out screenshot of the Lab Manager website, we see a large billboard banner at the top of the website (outlined in yellow), multiple interstitial banners of various sizes (in orange) and a small footer banner (green) which was snapped to the bottom of the page while I viewed it.

An ad which is much taller than it is wide is known as a skyscraper, although ones which are particularly large and a bit thicker may be called portraits, and large ads with 1:2 aspect ratios (most commonly 300 x 600 pixels) are referred to as half page ads. Lab Manager didn’t have those when I looked.

The last category of ad sizes is the square or rectangle ads. These are ads which do not have a high aspect ratio; generally less than 2:1. We can see one of those highlighted in purple. There is also some confusing nomenclature here: a very common ad of size 300 x 250 pixels is called a medium rectangle but you’ll also sometimes see it referred to as an MPU, and no one actually knows the original meaning of that acronym. You can think of it as mid-page unit or multi-purpose unit.

As you see, there are many different placements and ad sizes and it stands to reason that all of these will perform differently! If we were paying for these on a performance basis, say with cost-per-click, the variability in performance between the different placements would be self-correcting. If I am interested in a website’s audience and I’m paying per click, then I [generally] don’t care where on the page the click is coming from. However, publishers don’t like to charge on a per-click basis! If you are a publisher, this makes a lot of sense. You think of yourself as being in the business of attracting eyeballs. Even though to some extent they are, publishers do not want to be in the business of getting people to click on ads. They simply want to publish content which attracts their target market. Furthermore, they definitely don’t want their revenues to be at the whims of the quality of ads which their advertisers post, nor do they want to have to obtain and operate complex advertising technology to optimize for cost per view (generally expressed as cost per 1000 views, or CPM) when their advertisers are bidding based on cost per click (CPC).

What are Run Of Site Ads and why should you be cautious of them?

You may have noticed that the above discussion of ad sizes didn’t mention run of site ads. That is because run of site ads are not a particular placement nor a particular size. What “run of site” means is essentially that your ad can appear anywhere on the publisher’s website. You don’t get to pick.

Think about that. If your ads can appear anywhere, then where are they appearing in reality? They are appearing in the ad inventory which no one else wanted to buy. Your ads can’t appear in the placements which were sold. They can only appear in the placements which were not sold. If your insertion order specifies run of site ads, you are getting the other advertisers’ leftovers.

That’s not to say that ROS ads are bad in all circumstances, nor that publisher-side ad salespeople who try to sell them are trying to trick you in any way. There is nothing malicious going on. In order to get value from ROS ads, you need to do your homework and negotiate accordingly.

How to get good value from ROS ads

Any worthwhile publisher will be able to provide averaged metrics for their various ad placements. If you look at their pricing and stats you may find something like this:

Ad FormatCTRCPM
Multi-unit ROS0.05%$40
Billboard Banner0.35%$95
Medium Rectangle0.15%$50
Half Page0.10%$50
Leaderboard0.10%$45
These are made-up numbers from nowhere in particular, but they are fairly close to numbers you might find in the real world at popular industry websites. Your mileage may vary.

One good assumption is that if people aren’t clicking the ad, it means they’re not paying attention to it. There is no other reason why people would click one ad at a much higher rate than others. Averaged out over time, we cannot assume that the ads in those positions were simply better. Likewise, there would be no logical reason why the position of an ad alone would cause a person to be less likely to click on it aside from it not getting the person’s attention in the first place. This is why billboard banners have very high clickthrough rates (CTR): it’s the first thing you see at the top of the page. Publishers like to price large ads higher than smaller ads, but it’s not always the case that the larger ads have a higher CTR.

With that assumption, take the inventory offered and convert the CPM to CPC using the CTR. The math is simple: CPC = CPM / (1000 * CTR).

Ad FormatCTRCPMEffective CPC
Multi-unit ROS0.05%$40$80
Billboard Banner0.35%$95$27
Medium Rectangle0.15%$50$33
Half Page0.10%$50$50
Leaderboard0.10%$45$45
By converting to CPC, you have a much more realistic and practical perspective on the value of an ad position.

Here, we see those really “cheap” run of site ads are actually the most expensive on a per click basis, and the billboard banner is the cheapest! Again, even for more nebulous goals like brand awareness, we can only assume that CTR is a proxy for audience attentiveness. Without eye tracking or mouse pointer tracking data, which publishers are highly unlikely to provide, CTR is the best attentiveness proxy we have.

With this information, you can make the case to the publisher to drop the price of their ROS ads. They might do it. They might not. Most likely, they’ll meet you somewhere in the middle. By making a metrics-driven case to them, however, you’ll be more likely to get the best deal they are willing to offer. (ProTip: If you’re not picky when your ads run, go to a few publishers with a low-ball offer a week or so until end of the month. Most publishers sell ads on a monthly basis, and if they haven’t sold all their inventory, you’ll likely be able to pick it up at a cut rate. They get $0 for any inventory they don’t sell. Just be ready to move quickly.)

The other situation in which ROS ads are useful and can be a good value are when you want to buy up all the ad inventory. Perhaps a highly relevant publisher has a highly relevant feature and that all ads up to an audience you want to saturate. You can pitch a huge buy of ROS ads which will soak up the remaining inventory for the period of time when that feature is running, and potentially get good placements at the ROS price. Just make sure you know what you’re buying and the publisher isn’t trying to sell their best placements on the side.

Lessons

  • Run of site ads aren’t all bad, but novice advertisers can end up blowing a bunch of money if they’re not careful.
  • Regardless of placement, always be mindful of the metrics of the ads you’re buying.
  • Even if your campaign goals are more attention-oriented than action-oriented, CPC is a good proxy for attentiveness.
"Want better ROI from your advertising campaigns? Contact BioBM. We’ll ensure your life science company is using the right strategies to get the most from your advertising dollars."

Intent to Purchase

We’re avid fans of search marketing for demand generation-focused campaigns (both search engine marketing and search engine optimization). Even as other platforms begin to offer enhanced levels of targeting to match the capabilities of search engine marketing, and even in situations where one can identify specific customers (through data mining, for instance), we believe that for most life science companies SEM & SEO offers superior value for demand generation. Why? When properly targeted, searchers have the greatest amount of commercial intent. In other words, they are more likely to be looking for information to help them make a purchase than are scientists targeted via other channels.

As a bit of a case study, I’ll use a recent scenario. I was discussing marketing with the owner of a small life science company who does a reasonable amount of sales through e-commerce. He was complaining about the cost of CPC advertising on Google AdWords. The company does a lot of blogging, and the blogs were disseminated quite broadly to many large life science-focused groups on LinkedIn. He bragged that the traffic resulting from blogging was extremely inexpensive (the effective CPC was probably 5% – 10% of the CPC through AdWords), the unique viewers per month was very high for a company of its size and traffic was still increasing at a good clip (most traffic was a result of the blog). Sales, however, weren’t where he felt they should be.

This case illustrates two points. 1) unique visitors is a vanity metric – it doesn’t mean anything unless you can convert those visitors to sales at a satisfactory rate. 2) Not all marketing channels will produce viewers with the same commercial intent. In fact, the intent to make a purchase can vary wildly across channels. Simply reaching your target market with just about any message is usually good for the purpose of awareness (although awareness is useless if the audience doesn’t have a reason to remember you and you don’t regularly re-engage them) but for demand generation you need to reach the audiences that have the intent to purchase a product, and specifically a product such as yours. Targeting anyone in your target market often doesn’t do the trick, especially if your target market isn’t extremely well defined.

If you think about what customers do when they are considering a purchase, it makes sense that search is the medium of choice for demand generation campaigns. They either a) have a brand in mind already and go directly to that brand, eschewing shopping around, b) ask a colleague for a recommendation or c) look for information through search engines. These three behaviors encompass almost every scientist when considering a purchase. There is only one of those things that you can have a significant effect on in the short-term and that is making sure you show up where they search. You can try to create a positive and memorable overall brand experience to influence the brand preferences of the scientist and his / her colleagues, but that isn’t something that can be done over the short term and often requires that customers have a significant degree of experience with your company in the first place (hence why attempts to generate demand via brand-building alone are something of a catch-22).

Small life science companies often don’t have the finances or time to wait around for campaigns to pay off in the long-term. Most need to see an ROI in the short-term to stay afloat. To generate those shorter-term revenues your campaigns need to focus on the places where you can target not just your target market, but the members of your target market with commercial intent.

"Looking to increase your advertising ROI? Do you want to know the messages and channels that will allow you to most efficiently drive demand? Contact BioBM. Our experienced life science marketing managers will help your company create and deploy campaigns to build demand for your products and grow your revenues."

Search Engine Marketing Tips

Life science search engine marketingThere are many reasons why any life science tools company should be using search engine marketing (SEM), yet many do not. Scientists are frequently on search engines to look for publications, protocols, product info, scientific knowledge, and more. In a field so highly dependent on information, and on such a wide variety of information from so many different sources, you can bet that scientists are on search engines a lot. Search engine marketing can not only provide a large audience to market to, but since you select which search terms you want your ads to appear on, it can provide a highly targeted audience as well. Best of all, and my favorite thing about any cost-per-click (CPC) based marketing – you only pay for results.

Please note that the following advice pertains mostly to major search engines (such as Google, Yahoo, and Bing), as they will have the full set of features that these tips assume the search engine to have. There are certainly other search engine tools that have reasonably good features and very competitive cost-per-click rates, but although some of the advice will likely be applicable to smaller and / or more focused platforms as well, we will leave those for a separate discussion.

Understand how SEM works

If you and your life science company are new to search engine marketing, you’ll want to familiarize yourself with the basics. It’s easy to have a poor ROI if you don’t know what you’re doing. Each search engine will likely have a wealth of literature for you to read and watch, likely enough for you to gain quite a good proficiency with each system if you bother to take the time. For example, you could spend weeks reading all the information that the Google AdWords help center provides. Perhaps one of the most important lessons to learn before you initiate an SEM campaign is how the bidding process works and how CPC is determined. Again using Google AdWords as an example, they have a helpful intro video explaining the process (albeit a bit simplified from how it actually works).

Use the tools that each SEM platform provides

Google AdWords, for example, will provide you with all sorts of lovely info. It will give an index of competition for any given keywords, provide estimates on how many searches are performed for any given term, both globally and within a given region, and estimate the cost-per-click that you would need to bid. It will even provide suggestions on additional search terms, and give historical search estimates month-by-month. This information can help you tremendously in determining what search terms are best to target.

Be an opportunist

In part because life science tools companies do so little search engine marketing compared to the breadth of terms used in the field (and perhaps in part due to many life science marketers general inexperience with SEM), there are a lot of opportunities out there that can drive down your cost-per-click, drive up your ROI, and result in more sales. To start doing this, think like a scientist. What could they be searching for that may not be a product, but may be related to your product. For example, if you are selling DNA extraction kits, perhaps you could target not only users who are searching for DNA extraction kits, but DNA extraction protocols, phenol / chloroform extraction, DNA purification, etc. There are many terms that would indicate that someone is performing DNA extraction. Alternative methods, related upstream or downstream procedures, and even names of competitors products are all good search terms to consider. Find those terms with a low CPC and take advantage of them.

Monitor, update, repeat

Major search engines will try to maximize their income by displaying the ads that make them the most money. This, simply stated, is based on cost per click multiplied by the click-through rate (CTR). Click-through-rate is the rate at which your ad is clicked on by searchers for any given term. If your ad gets clicked on a lot, the search engine gets more money, and you get more visitors. Everyone goes home happy. Search engines will reward ads that have a higher CTR with lower CPC, higher ad placement, or both. An eye-tracking study found that the top-placed ad to the right of Google search results is viewed five times as frequently as the ad that is fifth on the list, so ad placement is an important thing that should not be undervalued. By monitoring your results and tweaking our ads as necessary, you can drive up your CTR, lower your CPC, and improve your ad placement.

One last thing deserves mention. We are often asked by life science companies how much is the correct amount for them to dedicate to search engine marketing. This question doesn’t have a numeric answer. The answer is: as much as you can while getting the desired ROI (and without breaking your budget). Note that this will not be an “infinite” amount of money; you will be limited by the number of searchers. However, so long as you are achieving the desired return-on-investment from your SEM campaign, you should continue to reinvest in it to continue to drive sales growth.

Search engine marketing is a valuable, highly scalable, and readily accessible tool that can generate lots of traffic for your site and, more importantly, lots of sales for your company. Properly utilized with a well-designed site including the appropriate landing pages, your life science tools company can realize a high ROI from your SEM investment and grow both your sales and your company.

"Want to create highly effective life science search engine marketing campaigns? Want to ensure that you get a great ROI from your SEM? Well then, you’ve come to the right place. BioBM Consulting’s expertise running SEM campaigns of all sizes is here for you to leverage. By creating great campaigns from scratch or finding and implementing ways to improve existing campaigns, our services pay for themselves by delivering high-ROI campaigns that get results. If you want SEM campaigns that are effective, efficient, and scalable, contact BioBM. Our experts are here to help life science companies just like yours get the most from search engine marketing."