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Website Design & Development

Website Design & Development

A great website doesn’t only generate demand.

What should be your website’s primary purpose? Go ahead and take a minute to think about it. We’ll wait …

If you said “lead generation,” you’re thinking too narrowly. Care to take another guess? …

The primary purpose of your website is to deliver value to your customers. A truly great website helps solve your customers’ problems.

Most websites aren’t designed with this in mind. They’re centered around your company and your products and services. Your company, your products, and your services, however, aren’t the ones that your website needs to educate and persuade … so why would you build your website as if you were building it for them?

That’s the critical failure most websites make. They fail to be customer-centric.

Look at it this way: Your website is competing for the customers’ attention with all the other websites out there. If your website isn’t customer-centric and doesn’t focus on solving their problems, they’ll gravitate to others that are. Conversely, if your website helps customers more than those of your competition, you’ll steal customers’ attention and they’ll preferentially engage with you. This means they’ll be spending more time consuming your content, being persuaded to adopt your viewpoints.

We don’t want to make it sound trivial; making a truly customer-centric website is difficult. Not only do your development skills need to be exemplary (after all, we need a website that solves problems, not just looks pretty) but you need a serious familiarity with your specific customers and the marketing acumen to use that understanding to your advantage. BioBM pulls that all together.

Most companies (and agencies) think of websites as something that exists only to generate demand. While that’s an important element of any website, the truly successful ones will create value for their customers as well. Those are the ones that help their companies dominate markets.

Want a website that dominates? Let’s build it.

  • This is wonderful. I’m thrilled. ... I’m so glad I found you.
    ClientDirector of Marketing at a large manufacturer of analytical instruments

Digital Marketing

It’s the new Real Life.

If you’re selling to scientists (or even better – if you’ve been one), you’ve almost certainly heard someone say the following:

“Who reads physical journals anymore?”

The funny thing is that one day people will stop saying that, because physical journals will likely cease to exist. That’s fine – chances are you don’t rely on print ads all that much anymore, but think about all the things you do rely on that are going digital.

Look at the numbers for conference attendance. As a whole, conferences are shrinking. Conversely, digital conferences are exploding. Those face-to-face opportunities you have? They won’t be around forever.

At the same time, numerous studies have shown that consumers are taking charge of their purchasing decisions, pushing back and decreasing their interactions with sales. If you can’t successfully educate, persuade, and engage with them on their terms, on the platforms of their choosing, using the medium that they want, your likelihood of winning is seriously diminished.

What’s the takeaway? Simple. Everything is digital now.

Your website must be both the hub and the keystone of your marketing. You must be engaging with the users where they’re looking (hint: they all look online). And you must understand and effectively use the digital tools that are available to you to more effectively deliver content, keep customers engaged, personalize, and a host of other things that are critical to stay on top of your competition.

Digital isn’t just digital anymore. It’s the new real life. So how good is your digital marketing game?

Hone it.

  • BioBM is extremely knowledgeable in the complex arena of digital marketing. I highly recommend their work - responsive and smart!
    ClientMarketing Coordinator at an analytical instrumentation company

Our digital marketing areas of expertise include:

Campaign Development

Stop making pitches. Start changing conversations.

The world of the life sciences is covered in terrible, bland campaigns – marginally effective campaigns that come in right around their ROI goals, just profitable enough to justify the creation of other terrible, bland campaigns. These campaigns, be it for lack of creativity or lack of strategy, are centered around pitches and products. They beg for the customers’ ever-more-scarce attention but get very little. They implore the customer to care about something which they ultimately do not.

Customers do not care about your product or service. They care about what it lets them achieve. Good campaigns understand this. These campaigns are customer-centric, addressing their needs rather than your products. They leverage the understanding of those needs to plant ideas which sprout into realization and are harvested as value for your company – be it demand generation or improved branding.

Those are what good campaigns are made of. At BioBM, we don’t aim for good. We aim for true greatness. We aim to create campaigns that grab the audience’s fragmented attention, create a visceral response, and truly influence their thinking and perceptions. We aim to start conversations. We aim to transform markets.

Those campaigns – the campaigns that create lasting change in how customers think and act – those are the truly successful ones.

Is it time for you to achieve greatness? Transcend the ordinary.

  • When we hire BioBM we know the work will be done right and done quickly. ... With Carlton’s help in marketing we more than doubled our sales in a year.
    ClientPresident of a sample preparation equipment manufacturer

Product Launches

Don’t make a splash. Start a movement.

Product launches often have a lot in common with firework shows. They make a big splash, they get a lot of attention, and they make some people smile … but then everyone goes home and goes about their lives as if it never happened. Most people don’t think about the firework show even few days later, and within a matter of weeks it’s lost to history. That is not a satisfactory outcome for your product launch.

More often than not, however, that is the outcome. People set goals for big splashes and track their “success” with vanity metrics. That’s not how we do things. We’re not here to create splashes. We’re here to start movements.

A truly successful product launch isn’t a firework show. It is a revolution. It’s something that creates lasting change in your marketplace; change that shapes how people think and act. It has an impact that ripples across your market. It is the start of a movement that isn’t content to fade away into the night but instead gets stronger and larger with time.

… Is it time to start your movement?

  • We feel lucky to have BioBM’s help in Marketing.
    ClientVice President of a molecular biology kit manufacturer

Market Research

Understanding is the foundation of great marketing.

Planning next year’s product development. Deciding what geographies to expand distribution to. Crafting marketing messages. Deciding what new applications to target. All of these are things that are all too often left to guesswork and gut instinct, but they are all things that are most effective when rooted in data. The quality of your data will directly affect the quality of your decision-making. To obtain the best quality data, look to the people that have the most focused industry experience.

BioBM conducts market research only within the life science tools and services sector. In other words, we only do market research for companies providing products and services to life scientists. No therapeutics, no diagnostics, no medical devices, and not even the slightest chance of any “nutraceuticals”. This exclusive focus means we know your market better than most (or all) other agencies, enabling us to provide superior data and analysis because we know what questions to ask. We better understand your needs, your markets and your customers, and better understanding is the whole point.

Take the first step towards enlightenment.

  • It has been a pleasure working with BioBM. You’ve certainly gathered a lot of data that has helped us to understand our market.
    ClientCEO of a biomaterials company

Positioning

There are only two reasons why someone won’t buy from you.

When you distill down to the most fundamental reasons why you could lose a sale, there are only two reasons why someone won’t buy from you:

  1. They don’t trust you.
  2. You’re talking to the wrong person.

Positioning is all about ensuring that #2 doesn’t happen. In that sense, it’s half the battle.

Successful positioning requires a lot of understanding and knowledge. You need to know your competition, your potential customers, and of course your product or service. Only when you know all three things and combine them with an understanding of marketing fundamentals will you be able to clearly identify those customers that present real opportunity – those who will find unique value in your offerings – while excluding those which would be a wasted effort.

BioBM combines all of that necessary knowledge and skills. We have in-house PhDs in various life science disciplines who can understand your products, your services, and the needs of your customers. We have extensive experience in the life science tools and services market – it’s all we’ve ever focused on – so we understand your customers and the competitive landscape. Just as importantly, we have the marketing skill set and experience to apply that knowledge to define and carve out the position which provides your company with the greatest opportunity for success.

You need to cut your market like a knife. Be sure to use the sharpest blade around. Contact BioBM and carve out your market.

  • I love what you’ve done.
    ClientExecutive at a developer of research management software

Strategy Development

Know where you’re going before you leave the garage.

Knowing how to get there helps, too.

Your company’s fate is simply too important to be left to chance. To be able to effectively influence it’s path, however, you need to know where you’re going and what it’s going to take to get there. You need both a destination and the tools and guidance to arrive expeditiously and safely.

That is, in essence, the nature of strategy and planning.

The path that lies ahead of you is riddled with unknowns, but the right strategy ensures you can adapt and overcome in order to get to your destination. It guides you through adversity and allows you to stay true to your mission and values while continually progressing towards success.

Finding and elaborating the right strategy is often difficult, but it is a process equal in importance to execution. This is why strategy is never undervalued at BioBM. We strive to ensure that the path your company chooses is the best route to its destination. Our existing knowledge – a laser-focused knowledge of the life science market – gives us a better understanding of the territory through which you must navigate. While every company’s journey will be different, having BioBM as your guide will provide you with the tools and knowledge to maximize your chances of success.

Ready to start your journey to success? Let us guide you.

  • BioBM has been an excellent resource for me as I get my company off the ground. Many times their recommendations for marketing have been beneficial to my business. I have continued to use their services as my company grows and each time their suggestions are sensitive to my needs for building market awareness while keeping costs reasonable. Using BioBM has helped me out immensely.
    ClientPresident of a life science distributor

Strategic Marketing

A structure can only be as strong as its foundation.

When that structure is your company, you want to ensure that the foundation is built with care, by craftsmen who are knowledgeable and experienced. It needs to be solid and sturdy in order to support everything that goes on top of it.

That’s what your strategy is. It’s the base that supports all of your commercial operations. It provides the assurance that your company can grow and prosper and be secure. A good strategic foundation keeps you pointed in the right direction – the direction that points towards success.

BioBM’s marketing craftsmen are here to do just that. Let’s get you pointed towards success.

  • BioBM’s staff are a pleasure to work with – they are understanding of my needs and very responsive.
    ClientMarketing and sales manager at a small laboratory equipment manufacturer

Our strategic marketing areas of expertise include: